Contact Us

Here are the ways to reach us:

By Phone:
413-736-1812 or 800-887-8319 

Telephone Banking:

By US Mail:
Hampden Bank
19 Harrison Avenue
Post Office Box 2048
Springfield, MA 01103-2048

Via Email:

Click here to send a Secure Email for Account Inquiries

To Report A Lost Or Stolen Debit Card:
During business hours call 413-736-1812 or 800-887-8319
After business hours call 800-472-3272

Click here for Technical Support

It's very important that you NOT send personal information to us via unsecured email. It's also important to note that we will never ask you to send us personal information via email.


  • Member FDIC
  • Member Bank DIF
  • Equal Housing Lender