Insights
Insights
Client Satisfaction Survey 2025
In our latest satisfaction survey, conducted earlier in 2025, we asked clients about their experience of banking with us. We do this to understand how well we are performing from their perspective and to learn if there are any services that they would like us to consider or to improve upon. This helps us, where necessary, to adjust our services to better meet their needs.
Dispelling the myths about ‘typical’ Private Banking clients.
There’s a popular misconception that private banks are only really for the Lords and Ladies, leaders of industry or sporting superstars. Don’t get me wrong – we’re pleased to have clients like this – but are they a typical private banking client? At Hampden Bank, I’d have to say the answer is ‘no’.
Are you prepared for a 20% rise in school fees?
Choosing a private education is a significant and lengthy financial commitment which requires careful consideration and planning. Private school fees in the UK continue to rise at rates above inflation. According to the Independent Schools Council's 2024 report, average fees per term at member schools saw annual increases of 9.0% and 8.8% for boarding and day schools respectively, to £14,175 and £5,908.
Why consider a Private Bank?
Kevin Eagles has been reflecting on what typically triggers a client to decide to switch bank. They generally move after becoming frustrated with their existing bank for one of the following reasons…
Analysis of HM Land Registry data shows resilience in the prime property market
Is your family protected from inheritance tax?
